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Privacy Policy


Please read this Privacy Policy before using Xendurance's web site (www.xendurance.com) or submitting personal information to us; Xendurance.

Privacy Policy Overview
Xendurance and its affiliates and subsidiaries (Lifespan International US, LLC.) are aware of and responsive to your concerns regarding how information about you is collected, used and shared when you visit the Xendurance website. Xendurance is committed to protecting the privacy of customers of Xendurance's products and services.

Information Collected
Xendurance may collect login, address, demographic, credit card information and bank information when users perform the following actions on this website:
  • Create an account
  • Place an order
  • Subscribe to a newsletter
  • Request information, written or verbal
  • Request feedback or support
Also, information is gathered on how users navigate through this website by using standard statistical data and programs in order to recommend products that may benefit users.

How We Use Collected Information
The information collected from users allows Xendurance to:
  • Send orders and information
  • Receive payment for products and services
  • Contact users regarding orders
  • Send catalogs, newsletters, or other promotional offers
  • Email order information, newsletters, or other promotional offers
  • Assist users or provide feedback for products and services
  • Improve products and services
  • Enhance and personalize your shopping experience

Use and Disclosure of Information
You acknowledge and agree that Xendurance has the right to use Personal Information and General Information and any other information that Xendurance collects from or about you through www.xendurance.com, except as otherwise explained herein, unless Xendurance has your consent, or is required (or permitted) by law, Xendurance will not share your Information with any unaffiliated entity.

Outside Parties
Xendurance may contract with other companies to provide certain services, including credit card processing, bank transfers, shipping, e-mail distribution, market research, and promotion management. Xendurance will provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Xendurance.

On rare occasions, Xendurance may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. Xendurance may also share information with companies assisting in fraud protection or investigation. Xendurance does not provide information to these agencies or companies for marketing or commercial purposes.

Outside Links
This site may contain outside links causing users to navigate away from the site. Xendurance is not responsible for the privacy practices or the content of such websites.

Cookies and IP Addresses
Cookies are used to enhance and personalize your online shopping experience, so that information you receive is more relevant. Cookies are used for items such as, keeping track of products in your shopping cart and monitoring how users navigate through the site. Your IP address is your computer's unique “address" on the Internet. It is used to route web pages and your email to your computer. This website logs IP addresses for system administration purposes. IP addresses are used to help diagnose problems with Xendurance's server, and to administer this website. IP addresses are logged to track a user's session. This gives Xendurance an idea of which parts of the site users are visiting. Xendurance does not link IP addresses to anything personally identifiable. This means that a user's session will be tracked, but the user will be anonymous unless you are logged in or have supplied Xendurance with your personal information.

Choice/Opt-Out
Users may opt-out of receiving future electronic or postal mailings by emailing Xendurance at info@xendurance.com or calling 877-754-0436.

Policy Updates
Xendurance reserves the right to amend this Privacy Policy without prior notice to reflect technological advancements, legal and regulatory changes and good business practices. If Xendurance changes its privacy practices, a new Privacy Policy will reflect those changes and the effective date of the revised Privacy Policy will be set forth in this paragraph. This Privacy Policy was last updated on September 1, 2011 and is effective as of that date.